Privacy Policy

Last Updated: May 4, 2026

Thomas Miller Coaching LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.4peaksparents.com or www.thomasmillercoaching.com (the "Sites") or engage with any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Sites.

1. Information We Collect

We may collect the following categories of personal information from you:


Identifiers: Full name, email address, phone number (including mobile), mailing address

Account & Profile Data: Username, password, program enrollment history, session notes (where applicable)

Communications Data: Messages you send us via email, forms, or SMS; call scheduling details

Payment Information: Billing name, billing address; payment card details are processed by our third-party payment processor and are not stored by us

Usage & Technical Data: IP address, browser type, device type, pages visited, time spent on pages, referral source

Marketing Preferences: Newsletter subscription status, communication opt-in/opt-out records, SMS consent records

Voluntarily Shared Information: Information you choose to share during coaching sessions, intake forms, or strategy calls (e.g., information about your family, child's behavior, or personal circumstances)

2. How We Collect Information

We collect personal information through the following methods:

Directly from you — when you complete a form, book a strategy call, enroll in a program, subscribe to our newsletter, or communicate with us.

Automatically — via cookies, web beacons, and analytics tools as you navigate our Sites.

From third-party platforms — such as our scheduling system, payment processor, CRM platform (GoHighLevel), podcast platforms, and email marketing tools, where you interact with them in connection with our services.

From social media platforms — if you interact with our profiles on Facebook, Instagram, LinkedIn, YouTube, or other platforms.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

● To provide, operate, and improve our coaching programs and services.

● To schedule and conduct coaching sessions, strategy calls, and follow-ups.

● To process program enrollments and payments.

● To send you SMS/text messages related to your appointments, program, and services (with your consent — see Section 4).

● To send you our bi-weekly newsletter, parenting tips, podcast updates, and occasional promotional communications (with your consent — see Section 5).

● To respond to your inquiries, questions, and customer service requests.

● To personalize your experience and track your progress in the 4 Peaks Parenting Program.

● To analyze and improve the performance of our Sites and programs.

● To comply with applicable laws and regulations and enforce our Terms of Service.

4. SMS & Text Message Communications

Thomas Miller Coaching LLC uses SMS/text messaging to communicate appointment reminders, program follow-ups, scheduling updates, and service-related messages to clients and prospective clients who have provided their mobile phone number and consented to receive such communications.

Opt-In & Consent: By submitting your mobile phone number on any form on our Sites — including our strategy call booking form, contact form, or newsletter sign-up — you expressly consent to receive SMS/text messages from Thomas Miller Coaching LLC at the mobile number provided. Consent to receive SMS is not required as a condition of purchasing any product or service.

Types of SMS Messages: Messages may include appointment reminders, program check-ins, scheduling confirmations, follow-up messages after calls or sessions, and service announcements.

Message Frequency: Message frequency varies based on your level of engagement. You may receive up to 4–8 messages per month.

Message & Data Rates: Standard message and data rates may apply. These charges are billed by your mobile carrier and are not charged by Thomas Miller Coaching LLC.

How to Opt Out (STOP): You may withdraw your consent and stop receiving SMS messages at any time by replying STOP to any text message from us. You will receive one final confirmation message and will not receive further SMS messages unless you choose to re-subscribe.

Help: For SMS support, reply HELP to any message or contact us at [email protected] or (978) 904-1716.

No Sharing for Marketing: We do not sell, rent, share, or transfer your mobile phone number or SMS consent data to third parties for their own marketing or promotional purposes. Your phone number is used solely in connection with delivering services from Thomas Miller Coaching LLC.

Supported Carriers: All major US carriers are supported. Carrier participation may vary.

5. Email Communications & Newsletter

When you subscribe to the 4 Peaks Parents Newsletter or provide your email address through any form on our Sites, you consent to receive bi-weekly email communications. These may include:

● Parenting tips and strategies from Thomas Miller.

● New podcast episode announcements.

● Blog post notifications.

● Program updates and promotional offers.

Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email or by emailing us at [email protected]. Unsubscribing from marketing emails does not affect transactional emails related to your program enrollment or service delivery.

We comply with the CAN-SPAM Act and will process all unsubscribe requests promptly.

6. Sharing Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: We share information with trusted third-party vendors who assist us in operating our Sites and delivering our services, including our CRM platform (GoHighLevel), email marketing provider, payment processor, scheduling software, and website hosting. These providers are contractually obligated to use your information only to perform services on our behalf.

Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Sites before your information becomes subject to a different privacy policy.

With Your Consent: We may share your information for any other purpose with your explicit prior consent.

We do not share your personal information — including your mobile phone number or SMS consent — with third parties for their own advertising or marketing purposes.

7. Cookies & Tracking Technologies

Our Sites use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include:

● Essential Cookies: Necessary for the Sites to function properly (e.g., session management).

● Analytics Cookies: Help us understand how visitors interact with our Sites (e.g., Google Analytics). This data is aggregated and anonymized.

● Marketing Cookies: Used to track the effectiveness of our marketing and retargeting efforts.

Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies; however, some features of our Sites may not function properly as a result. For information on managing cookies, refer to your browser's help documentation.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

● Active clients: Information is retained throughout the duration of your program and for a period of up to 5 years afterward for legal and administrative purposes.

● Newsletter subscribers: Information is retained until you unsubscribe, after which it is removed from active mailing lists within 10 business days.

● SMS subscribers: Consent records are retained for a minimum of 4 years to comply with telecommunications regulations. Upon opting out (STOP), you will no longer receive SMS messages, though your opt-out record will be retained.

● Website analytics data: Typically retained in aggregated form for up to 26 months.

9. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure data storage, encrypted communications where applicable, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

10. Children's Privacy

Our Sites and services are intended for adults (18 years and older) who are parents or caregivers. We do not knowingly collect personal information from children under the age of 13. Our coaching services discuss strategies for parenting children, but children themselves are not our clients and do not directly use our Sites.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will take prompt steps to delete such information.

11. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

● Right to Access: Request a copy of the personal information we hold about you.

● Right to Correction: Request that we correct inaccurate or incomplete information.

● Right to Deletion: Request that we delete your personal information, subject to certain legal exceptions.

● Right to Opt-Out of Marketing: Unsubscribe from email marketing at any time. Opt out of SMS at any time by replying STOP.

● Right to Data Portability: Request that your information be provided in a portable format (where technically feasible).

● California Residents (CCPA/CPRA): You have the right to know, delete, and opt out of the "sale" of personal information. We do not sell personal information. To exercise your rights, contact us at the information below.

To exercise any of these rights, please submit a request to [email protected]. We will respond within 30 days of receiving a verifiable request.

12. Third-Party Links

Our Sites may contain links to third-party websites, podcasting platforms, and scheduling or payment tools. This Privacy Policy applies only to our Sites and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we will provide additional notice via email or a prominent notice on our Sites.

Your continued use of our Sites or services after any changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Business: Thomas Miller Coaching LLC

Email: [email protected]

Phone: (978) 904-1716

Website: www.4peaksparents.com